Contact

Contact Engineer Austin

Engineer Austin provides managed IT, network and civil engineering services from Georgetown, Texas. Tell us what you have and what is not working: your message goes to our team, and someone replies within one business day by email or phone. We bring in our engineer when a request needs one. If you would rather talk, call (512) 481-2710 during business hours.

What happens next: you send a message, our team replies within one business day, a fixed-fee assessment visit follows, and you receive a written report that is yours to keep What happens next 1 you write 2 our team replies 3 site assessment 4 written report Send a noteReply in 1 business dayFixed-fee visitReport, yours to keep email, form or phoneno sales queue from our team,not a scheduler price agreed up frontwalk the site together findings and optionsuse it with anyone ≤ 1 business day fixed fee no obligation Then, if you want us to build it, the report becomes the scope. Fixed-fee assessment. The written report stays with you either way.

Send a message

Fields marked with an asterisk (*) are required.

We use what you send only to reply to you. See our privacy statement.

Reach us directly

Phone
(512) 481-2710
Email
support@engineeraustin.com
Hours
Monday to Friday, 8:00 AM to 5:00 PM Central
Based in
Georgetown, TX, Williamson County (service area)
Mailing address
1221 Ascot St., Georgetown, TX 78626 (correspondence only; no walk-in office)
Service area
On site within about 200 miles of Georgetown; remote anywhere for most work

What to include in your message

  • What you have: roughly how many computers, servers and network devices, and whether you use Microsoft 365 or another platform
  • What is not working, or what you want to change
  • How many people and sites are involved
  • Any deadline: a budget vote, a move date, a go-live or a renewal
  • Whether you are a public entity, so we can include terms written for Texas public bodies with the proposal

What happens next

  • Someone from our team replies within one business day to ask a few questions and suggest a next step, and brings in our engineer when your request needs one.
  • If an assessment makes sense, we quote it as a fixed fee and schedule a site visit.
  • The written assessment report is yours to keep whether or not you buy anything.

Current clients

For support, email support@engineeraustin.com or call (512) 481-2710. Covered requests receive a response within two hours during business hours. After-hours and emergency response is available by arrangement under your Managed Service Program.

Get help and start a remote support session

Call (512) 481-2710 Request an assessment