Contact Engineer Austin
Engineer Austin provides managed IT, network and civil engineering services from Georgetown, Texas. Tell us what you have and what is not working: your message goes to our team, and someone replies within one business day by email or phone. We bring in our engineer when a request needs one. If you would rather talk, call (512) 481-2710 during business hours.
Send a message
Reach us directly
- Phone
- (512) 481-2710
- support@engineeraustin.com
- Hours
- Monday to Friday, 8:00 AM to 5:00 PM Central
- Based in
- Georgetown, TX, Williamson County (service area)
- Mailing address
- 1221 Ascot St., Georgetown, TX 78626 (correspondence only; no walk-in office)
- Service area
- On site within about 200 miles of Georgetown; remote anywhere for most work
What to include in your message
- What you have: roughly how many computers, servers and network devices, and whether you use Microsoft 365 or another platform
- What is not working, or what you want to change
- How many people and sites are involved
- Any deadline: a budget vote, a move date, a go-live or a renewal
- Whether you are a public entity, so we can include terms written for Texas public bodies with the proposal
What happens next
- Someone from our team replies within one business day to ask a few questions and suggest a next step, and brings in our engineer when your request needs one.
- If an assessment makes sense, we quote it as a fixed fee and schedule a site visit.
- The written assessment report is yours to keep whether or not you buy anything.
Current clients
For support, email support@engineeraustin.com or call (512) 481-2710. Covered requests receive a response within two hours during business hours. After-hours and emergency response is available by arrangement under your Managed Service Program.