Managed, cloud and software

Servers, Virtualization and Storage in Central Texas

Engineer Austin assesses, hardens and supports Windows Server, Active Directory, Hyper-V, VMware, Linux and storage for organizations across Central Texas. Everything is assessed read-only first, and every change is scripted, logged and reversible. Every server gets one of six dispositions and a replacement year you can budget for, and the hardware quantity on our proposal may be zero.

Servers and virtualization: a rack with a hypervisor host running three virtual machines, a storage array with a RAID badge, a domain controller health checklist and a change log with a rollback arrow patch switch Hypervisor host redundant power Storage array RAID 10 UPS Domain controllerWindows Server File serverWindows Server Line-of-businessapp · database DC health checks AD replication DNS · time sync SYSVOL · Group Policy System-state backup Change log Snapshot taken before change Patch applied in approved window Verified · or revert to snapshot rollback
Network rack installed by Engineer Austin: a patch panel and switch with short, labeled patch cords and a tidy cable manager below
Our work: the network that connects your servers, labeled and documented rack by rack.
What this includes

Directory, hosts, storage and lifecycle

  • Active Directory health check. A read-only inventory using dcdiag and repadmin, Group Policy exports, patch and backup state and a review of privileged groups, producing numbered findings and a risk register.
  • Directory hardening. Password and lockout policy, privileged-group cleanup, dormant accounts disabled rather than deleted with a re-enable script for each, SYSVOL repair, remote desktop restricted to network-level authentication.
  • Remote-tool sprawl removed. Leftover remote-control agents from previous providers taken out, so the only way into your servers is the one you approved.
  • Encryption and firmware security. BitLocker with recovery keys escrowed in your own Active Directory, and Secure Boot confirmed on every machine that supports it.
  • Hyper-V and VMware. Host assessment, virtual-machine placement, hosts that double as domain controllers untangled, and upgrades planned around your maintenance windows.
  • Linux servers and containers. Ubuntu and Debian hardening, system services, Docker-based applications and reverse proxies with automatic certificates, with pinned versions and a written upgrade path.
  • Storage and NAS. Synology and server storage operations, RAID state assessed and reported honestly, capacity reviewed before it runs out.
  • Server deployment and replacement on business-class hardware, with data moved, verified and the old system retired only after sign-off.
  • Private cloud and hosted servers. Workloads that should not sit on a desk or in a public cloud run on firm-managed or partner-hosted infrastructure, patched, backed up and documented under the same program.
  • Lifecycle and replacement planning. Four to five years for computers, five to seven for network gear, staggered so replacements never land in one budget year.
How we approach it

Assess, propose, remediate, support

Assess, read-only

The health check runs without changing anything. Inventory scripts, directory diagnostics and policy exports are collected, and the as-found state is saved. You see what we found before we propose anything.

Propose

A findings register with severity, recommendation and owner, a risk register, a proposed 30-day sequence and a short list of decisions only you can make. The report is prepared and checked by our team to standards set by our licensed engineer.

Remediate

Each approved change runs as a timestamped script with a log and a rollback script. A usable restore point is confirmed first. Disruptive work happens after hours; work proven non-disruptive happens during the day.

Support and plan

Patching, monitoring and configuration backups continue under the Managed Service Program. Each server carries one of six dispositions and a replacement year in the technology modernization plan, refreshed at the annual assessment.

The playbook grows after every job. Our health check runs from a written playbook: intake questions, read-only inventory scripts, a library of common findings and remediation scripts with rollbacks. Each engagement adds the check that would have caught its new finding sooner. Virtualization licensing and Windows Server support dates have shifted sharply in recent years, so the Hyper-V and VMware recommendation and the lifecycle years are re-evaluated annually rather than carried forward from habit.

How AI speeds this up for you

AI assistants in our approval-gated tooling analyze the directory diagnostics, event logs and inventory exports from a health check and draft the remediation scripts and their rollbacks for review, so a report that once took days of reading reaches you sooner and misses less. A person reviews and runs every script, each run is logged with its rollback, and the tooling holds no standing access to your servers. How we use AI.

Every change written down, every change reversible

Server work is where a small mistake becomes an outage. Our rule is simple: no change without a saved as-found state, a script that performs it, a log that proves it ran and a second script that undoes it. Accounts are disabled, not deleted. Group Policy objects are recorded with their identifiers. Changes are read back after they are saved rather than assumed from the absence of errors.

When something does fail, you receive a root-cause write-up: what happened, why, and what changed to stop it recurring. If an earlier diagnosis turns out to be wrong, the correction is issued in writing.

Retain, Upgrade, Reassign, Repurpose, Replace, Retire. Every server, host and storage device is assigned one of these six dispositions with the reasoning stated. Upgrading memory or storage to extend a sound machine is recommended before replacing it. For workstations where an off-the-shelf commercial model is a poor fit, we build business desktops on standard cases with replaceable components.

What you receive

Registers, logs and rollback scripts

  • A findings register, numbered and severity-rated, with a recommendation and owner for each item.
  • A risk register with likelihood, impact and status.
  • A device inventory with one of six dispositions per server, host and storage device.
  • A domain account register and an equipment age and replacement-priority one-pager.
  • Group Policy exports and as-found and as-left configuration records.
  • The change log: every script, its log and its rollback script, timestamped.
  • BitLocker recovery keys escrowed in your Active Directory, not in ours.
  • Root-cause write-ups for any outage, with the correction recorded.
Why an engineering firm

Design criteria first, sized to the need

Servers hold the records your organization runs on, and the people who depend on them rarely see them. Server and storage design is done on engineering principles under a licensed engineering firm: capacity, redundancy and recovery targets are set as design criteria first, findings are numbered, every change is reversible, and the report states what could not be measured instead of guessing. Designs are proportionate; a small office that no longer needs a server is told so.

Engineer Austin is Texas Registered Engineering Firm F‑15739, our team works to house standards set by a licensed Professional Engineer, and years of hands-on experience across Microsoft, VMware and network platforms back the work.

Platforms and sectors

Platforms and who this is for

Platforms we build on: Windows Server and Active Directory, Hyper-V, VMware, Ubuntu and Debian Linux, Docker, Synology storage, Dell PowerEdge-class servers and Veeam for protection.

Who this is for: cities, counties and districts with on-premises directories and line-of-business servers; medical practices with a practice-management server; construction, industrial and field operations; professional offices that still need a server, and those deciding whether they do. Protection of those servers is described under backup and disaster recovery.

FAQ

Servers and storage, answered plainly

Do we still need a server, or can everything move to Microsoft 365?

Many small offices no longer need one. Mail, files and identity can live in Microsoft 365 with no on-premises server at all. Offices with line-of-business applications, large local data sets or equipment that depends on a local domain usually still do. The assessment answers this for your situation, and the hardware quantity on our proposal may be zero.

What does reversible actually mean?

Every change we make to a server is performed by a timestamped script that writes a log, and a matching rollback script is produced at the same time. Accounts are disabled rather than deleted so they can be re-enabled. The as-found configuration is saved before anything is touched. If a change causes a problem, we run the rollback and you are back where you started.

Will the health check take our server down?

No. The health check is read-only: it collects inventory, directory diagnostics and policy exports without changing anything. Remediation is a separate step that needs your written approval, and anything that could disrupt staff is scheduled after hours. Work proven non-disruptive, such as collecting data, happens during the business day.

Should we use Hyper-V or VMware?

For most small organizations already licensed for Windows Server, Hyper-V: it carries no additional cost and is simpler to support. We work with both, and where VMware is already in place and working, we assess it on its merits rather than recommend a migration for its own sake. The recommendation and its reasoning are written into the modernization plan.

How long should a server last?

There is no single number. Our modernization plans start from four to five years for computers and five to seven for network equipment, then judge each server on its support status, workload and condition. A sound server can often be extended with memory or storage before it is replaced, and we recommend that when it is justified. Replacements are staggered across budget years so no single year carries a capital spike.

Do you support Linux?

Yes. We run our own services on Ubuntu and Debian and manage Linux servers for clients, including hardening of remote access, firewall and time synchronization, system services, Docker-based applications and reverse proxies with automatic certificates. Versions are pinned, upgrade paths are written down, and backups are taken before any upgrade.

Start with a written assessment.

Tell us what you have and what is not working. Someone from our team, not a salesperson, replies within one business day by email or phone, and brings in our engineer when your request needs one. The assessment report is yours to keep whether or not you buy anything.

Call (512) 481-2710 Request an assessment